What makes a workflow ready for controlled agency
Good candidates typically have:
- high volume or recurring coordination effort;
- defined source systems and data ownership;
- clear start, stop and escalation conditions;
- mostly reversible actions;
- objective checks for completion or quality;
- a named human process owner;
- permissions that can be limited to the task.
Workflows with ambiguous accountability, unstable rules or irreversible impact should remain human-led until the operating model matures.